Leverage the power of collaboration with Freshworks and Slack Learn more
Teams are most productive when collaboration tools mimic the way they work.
Our integrations enable a context-driven, channel-agnostic, native collaboration experience.
Simplify working with your team across Freshworks products
and other popular collaboration tools.
Configure the Freshdesk-MS Teams integration with ease & enable your support teams to manage support tickets, automate workflows, share context, and stay on top of customer queries.
ServiceBot helps manage incidents and service requests through Slack and MS Teams. Resolve tickets with your team’s help, get instant updates, and respond quickly, all within your favorite collaboration tools.
The Freshsales Suite - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close.
Create Slack threads within Freshdesk Customer Success, share customer context, and work with cross-functional teams to deliver customer delight.
Never miss out on any notifications with Freshteam-Slack integration. Review interview and time-off-related notifications at a single place instead of switching multiple tabs and complete any pending actions on time.
“The Freshdesk and Slack integration helps us stay better connected with each other, with our developers, and with our customers which is critically important right now. Our customer service agents love the technology’s ease of use. With this integration, they are able to quickly resolve issues, building trust and earning customers for life.”
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