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MailChimp
Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Freshsales
View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.
Summary
Create and share a summary of problems faced by customers when you're working on tickets
Shopify
Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
TeamViewer V2
Provide remote assistance to customers using TeamViewer app for Freshdesk.
Attachment Manager
Have complete control over all ticket attachments with this interactive attachments manager widget.
Migrate from Zendesk App
This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
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3DCart
The 3DCart app allows you to provide specialized support by giving access to your customers’ orders.
Sapling
Sapling's writing assistant helps support agents write higher-quality messages and edit their responses more quickly.
Xero for Mint
Freshdesk’s app with Xero allows you to record Freshdesk timesheet entries as billable items on Xero draft invoices.
Jatana
Jatana uses AI to assist agents and automate end-to-end resolution without human intervention
Daton - ETL
Use Daton to Extract, Transform and Load FreshDesk data to a warehouse and support your analytics
Forward/Reply Time
Record the First Response Time (FRT) to a ticket that’s been forwarded to speed ticket resolution.
Parcelhub Ltd
Reduce distribution costs, increase delivery performance, improve customer experience.
iFrame It
Bring external admin portals into Freshdesk easily with iFrame It. iFrame will load in the sidebar.
Loyal Guru
Reduce ticket resolution time by getting extended data from Loyal Guru without leaving Freshdesk
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Slack
Using the Slack app for Freshdesk allows you to keep various groups on Slack updated about the status of tickets in your helpdesk.
Google Calendar
Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
Atlassian JIRA
Create and access Atlassian JIRA tickets from your Freshdesk account
MailChimp
Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Google Contacts
Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Freshsales
View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.