AnswerWise is an AI platform that automates your customer support with a Human + AI approach, leading to lightning fast ticket resolutions and significantly better customer experience. With the AnswerWise app for Freshdesk, you can: ● Automatically resolve repetitive support queries and save your agents time. ● Provide faster issue resolutions for your customers 24*7. ● Improve customer experience and reduce overall cost of customer service. Key features of AnswerWise include: 1. Powerful conversational flow builder: Simple yet powerful flow builder that allows you to quickly design conversations that resolve maximum support queries. 2. AI-assisted training: Machine intelligence applied to bot performance optimization helps reduce time taken to train and improve your bot upto 80%. 3. Seamless hand-off: Complex queries are seamlessly handed off to your support agents ensuring no issue is left unresolved.