Version 7.0
Released on Dec 15, 2023
Bug fix:
Resolved the merging issue when multiple tickets are created simultaneously.
Version 6.0
Released on May 31, 2023
In this version we have fixed the following bugs.
1.Whenever a conversation is created the app was reopening the ticket. Now the app will not reopen the ticket. The app will transfer the conversation and close the ticket.
2.If you select status as merging condition then, the tickets with same status will merge.
3.Fixed UI issues in configuration page.
Version 5.0
Released on Apr 12, 2023
There is no change in the functionality. Pagination has been included in all the mapping fields.
Version 4.0
Released on Aug 23, 2022
Version 3.0
Released on Jul 29, 2022
Version 2.0
Released on Jul 27, 2022