Billiving is an online invoicing solution that helps you track the time spent by your agents on the various tasks and make billing calculations appropriately.
You can link your Billiving account with your Billiving so that your contacts from Billiving will be synced to your helpdesk and you will be able to look up their invoicing information from within Billiving.
To sync your Freshdesk.com contacts follow these steps:
1. Login to your Billiving account.
2. Under Settings, click Add-ons.
3. Under the Configure Add-ons, locate Freshdesk.com and click Configure to sync Billiving clients with your Freshdesk
4. Enter Freshdesk.com configuration settings: the registered email, password, and your Freshdesk site address.
5. Click Save and Sync.
6. Your configuration will be saved if the login credentials and site address match. You will also get a message saying the configuration settings have been saved successfully.
You have successfully synced your helpdesk with Billiving. Your account will be synced each time you sign into your Billiving account.