Get important analytics data for all you Freshdesk ticket as interactive dashboards on Brightgauge.
The Brightgauge integration for Freshdesk ensures you have a complete overview of your support process at all times, with fully decked dashboards that showcase all your tickets in buckets.
Ticketing, time entry, response time, and SLA management made simple, with interactive dashboards on BrightGauge for all your Freshdesk tickets
Stay on top of your work by having a real-time view of your help desk and support process at any given time. With Freshdesk, you will get 74 gauges, five dashboards, and three report templates right out of the box. Using this Brightgauge Freshdesk integration, you’ll get 74 gauges, five dashboards, and three report templates right out of the box.
BrightGauge makes it easy to to set up a report once and then schedule it to go out on a recurring date and time of your choice, to the clients or teams you want.
Visit your BrightGauge homepage, head to the datasources panel to find Freshdesk, and enter your credentials.