View Freshdesk tickets and get notified when a ticket is created or updated inside Digital Assistant
Improve your customer support experience and boost your agent productivity with the Digital Assistant integration for Freshdesk.
Digital Assistant is your personal AI chatbot that helps you to work smarter. Integrating Digital Assistant with Freshdesk makes it simple to stay on top of your assigned and new tickets. Your assistant proactively sends actionable cards about relevant changes for new tickets or changes to tickets assigned to you, so you can manage your time better whilst providing top-class customer service.
• Your tickets at your fingertips - see an at-a-glance overview of all Freshdesk tickets
• Never miss a thing - get real-time notifications when new tickets are created, or tickets assigned to you are updated
• Save valuable time - search through all tickets in seconds with Digital Assistant's AI-powered enterprise search
Ready to enhance Freshdesk and give your customer service team a productivity boost? It's quick and easy to add the Digital Assistant Freshdesk integration to your workplace. Add the Digital Assistant app to Freshdesk today and see the difference Digital Assistant can make.
About Digital Assistant:
Digital Assistant is the new way to work. It's a personal, digital assistant that proactively sends actionable Cards about relevant changes and upcoming events, understands voice commands, and offers an enterprise-wide search. It automatically connects with existing business software, databases and APIs from the cloud and on-premise to deliver a central productivity hub for the digital worker.
Please follow the instructions in the below link:
Contact firstname.lastname@example.org for further support.