Reduce ticket resolution time by getting extended data from Loyal Guru without leaving Freshdesk
Access Loyal Guru data without leaving Freshdesk. Resolve issues with contextual information about the customer or search for helpful general information.
You will be able to:
- Reduce ticket resolution time by accessing contextual information about the contact: profile, purchases, coupons, etc. The customer will be searched in the Loyal Guru platform using the data provided in the ticket by the customer
- Compensate customers by giving them coupons and points.
- Look up for general data in a full custom page. You will be able to search for customers, shops, promotions, coupons and tickets.
You won't need to ask information to the customer again! With Loyal Guru you'll have it right away.
Introduce your Loyal Guru api key in the installation process. You can get it from your company management site at Loyal Guru