Freshdesk and ONEiO provides preconfigured adapters to all ITSM tools such as (ServiceNow, Jira, Microsoft etc.) making service integration fast and easy! No installations needed!
ONEiO is a cloud-based SaaS solution that connects different processes and platforms into one transparent and seamless entity, enabling digital transformation.
The service is designed for businesses. Just sign-up and no technical integration skills are needed.
ONEiO enables you, your current and coming services providers to keep their current tools and develop processes independently. ONEiO’s preconfigured adapters are built-in to connect with your systems easily using the native mechanism of the tool, for instance:
-ServiceNow Business rules for outgoing and direct web services for incoming
-Efecte Listeners and WebAPI
-System specific file formats like XML, CSV, Fixed-length, over common transfers like FTP, SFTP & email
Freshdesk and ONEiO together enables you to make service integration fast, easy and seamless experience!
You can visit our guides for getting started with the integration , tool specific guides for integration and other support and technical information from our ONEiO Wiki.