Rezo is an AI Platform that reduces your agent's workload through automation.
Rezo.ai is an AI platform that is changing the landscape of customer support. Its AI engine predicts intents from customer interactions, intelligently reverts to customer queries and delights customers. Rezo is being used by forward-looking companies – Delhivery, TCNS Clothing, Edupristine and many more to drive conversational process automation.
- Once Rezo is trained using historical brands-customer interactions, Rezo automatically predict fields category, subcategory, priority and intent.
- Rezo seamlessly connects to the back-end systems to provide an immediate resolution.
- Rezo suggests the best answers for your team, relieving them to search through knowledge articles/write responses.
To install Rezo inside Freshdesk Support, please reach out and schedule a demo with our sales team at firstname.lastname@example.org