The SecurityAdvisor App enables agents to stay secure and compliant by training them on topics including GDPR, Security Essentials, HIPAA, PCI-DSS, and Privacy.
SecurityAdvisor app trains your customer service professionals to stay safe and compliant. There have been a number of incidents lately where the customer service arm of different enterprises have been targeted by criminal elements. To avoid these incidents, customer agents need to be trained on various cybersecurity and compliance related topics. SecurityAdvisor solves this problem with its large catalog of interactive training modules specifically designed for customer support professionals.
Click "Visit Site to Install" button and then create a SecurityAdvisor account using the "Register Now" button. Once you complete the registration process, you will get access to the admin console. Once logged in to the console, select Applications >SecurityAwareness and Assessment > Setup on the left Navigation panel to get started. Select the desired training module and you will get a unique URL to send to your support agents.