Teleforge is your business call center, enables users to include voice tickets inside Freshdesk
Teleforge is the first and only company in Africa that brings all the functionalities of a powerful call centre right inside Freshdesk.
Maximise agent productivity without having to juggle between tools with comprehensive features that let you manage phone calls from customers effortlessly.
Capture all the most relevant call details inside your ticketing and sales system while being able to also access your call recording directly within Freshdesk.
Please follow the instructions in the below link: