Localize apps and content easily with Transifex's translation tools and features.
Quality customer service to international clients made easy.
With a powerful set of translation tools and features, Transifex makes it easy to localize your apps and content from start to finish.
Not only will agents now be able to communicate with clients in several languages, but with the help a handy button on the left bottom of the screen, agents can translate the entire Freshdesk platform to a language of their choice.
In addition to this, Transifex enables you to translate you entire knowledge base on Freshdesk.
Some other features include:
1)File & content hosting
2)Team management & collaboration
3)Powerful translation tools
4)Manage your translation workflows
5)Detailed insights & reporting
For more information visit - https://docs.transifex.com/integrations/freshdesk