AI + Automation SaaS platform to build a Digital Virtual Assistant for Freshdesk.
Workativ Assistant is an 'AI + Automation' SaaS product that helps reduce the workload for IT teams and provides a superior AI-driven self-service experience for employees. No coding required!
At its core, the AI+Automation platform enables companies to set up an intelligent digital virtual assistant with better capabilities compared to the regular, run-of-the-mill, broad-focus chatbots. It is designed to help companies improve employee support through automated resolution.
Employees can interact with the Digital Assistant to resolve repetitive issues and service requests autonomously without the need to contact Helpdesk via phone or email.
Workativ Assistant fully automates repetitive issues and requests, e.g., the onboarding of a new employee, creating and managing distribution lists, unlocking accounts, and much more.
Please get in touch with us for assistance.