The Call Control app gives you full control over your Five9 telephony from inside Freshsales.
The new standard in CTI’s is the full integration of Five9 in Freshsales by Loyally. The most important features include:
- Full call control: answer, reject, dial, transfer and hold.
- Answers calls while continuing your current work in Freshsales.
- Automatic Freshsales Contact and Lead lookup for outbound and inbound calls.
- Make notes during the call.
- Add notes to an Call Log.
- Create a callLog based on a selected Lead or Contact.
- Create a new Lead or Contact.
- Handle wrap-up.
- CLID selection for outbound calls.
Please contact us on our support address to install the Five9 FreshsalesCall Control application or to schedule a personal demo.