Integrate your Freshservice account with Acquire to boost productivity for both agents and users.
This integration lets you
- Convert chats in Acquire to tickets in Freshservice right away.
- Deflect the number of tickets that come to Freshservice with the in-built knowledge base in Acquire.
- You can have requesters share their screens to resolve their queries quicker.
- You can also video chat with your requesters incase the issue can’t be resolved via chat.
To understand how the installation works, open the link below in a new tab.