CloudApp: The easiest way to way to communicate with video and images. Use CloudApp to answer IT support desk tickets and communicate faster internally. Add video, GIFs, and screenshot annotations anywhere in Freshservice.
The CloudApp app for Freshservice makes communicating with everyone inside and outside your organization fast and easy. Create screen recordings of bugs and explainer GIFs. Give feedback and instructions with screen annotations and embed video walkthroughs with voice overs in your solution pages for unmatched productivity.
With the CloudApp Freshservice integration, you can:
- Quickly record your screen in high quality or GIF to explain a complex process or answer a question
- Instantly capture and markup a screenshot to give quick feedback, blur sensitive data, or point out something important
- Easily embed video and visual content you create with CloudApp into Freshservice tickets, comments, projects, or your company's solution pages
• Sign up for a free CloudApp account (https://www.getcloudapp.com)
• Download CloudApp for Windows or Mac OSX (https://www.getcloudapp.com/download)
• Open and view CloudApp in your toolbar to begin using CloudApp (or use hotkeys)
• Capture and annotate visuals, and immediately get a link to view
• Paste link, or drag and drop, into Freshservice ticket, comment, project, or solution page
• That's it!