Enable a single sign-on feature for Freshservice and other web applications.
JumpCloud’s Directory-as-a-Service® allows users to sign in once to access Freshservice and all the web apps they need. As organizations increase the number of applications within their on-premise network and through SaaS-based solution partners, having the assurance your employees can use one identity to gain secure access to the applications they need is critical.
Give your agents a simple and efficient system to access all their support and IT resources with Jumpcloud’s SSO software. Administrators improve management and security by centralizing control over the employee’s access to their assigned resources.
For more information visit - https://support.jumpcloud.com/customer/portal/articles/2388634-single-sign-on-sso-with-freshdesk