Easily build the business apps you need and extend or customize the apps you already use in Freshservice.
With Common Data Service for Apps built in, you get a powerful data service with rich customization, business logic, and security capabilities. The Freshdesk connector is intended for Freshdesk agents to manage tickets and contacts. Your data is stored in a standard format through the common data model so it’s ready to go and easy to use.
For more information visit - https://www.carlosag.net/PowerApps/Connectors/Freshservice