Integrating Pivotal Tracker with Freshservice will provide a project planning tool for easy team collaboration.
Installing Pivotal Tracker app with Freshservice will provide benefits such as:
- Agents can create stories in Pivotal Tracker based on incoming tickets from Freshservice.
- The status of the stories and the updates are added as notes in these tickets and can be easily tracked.
Please click on the link below so you can be redirected to the solution article with detailed information on the integration process.