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Are you tired of switching between tabs to gather customer data while resolving support tickets? With the Mautic CRM Integration for Freshdesk, say goodbye to the hassle of searching for customer information across different platforms.
Key Features of this app include:
- View customer insights directly inside each support ticket
- Access contact details, subscription status, and segment membership without switching tabs
- Edit phone numbers, update subscription preferences, and manage segment membership directly from Freshdesk
- Timeline view showing all customer interactions and engagement history
- Securely connects to your systems and stores no data externally
Advantages of using this app are:
- Streamlines support ticket resolution process
- Saves time and reduces team friction
- Enables more personalized and efficient customer responses
Download the Mautic CRM Integration for Freshdesk now and take your customer support to the next level!
App Details
Categories
Data management & AnalyticsSocial Media & Customer Engagement
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.