Kaavya Karthikeyan on September 23, 2020. 5 min read How to train your team remotely With companies hiring again, training your employees remotely is the need of the hour. Here's our ta...
Kaavya Karthikeyan on September 15, 2020. 3 min read 10 tips to ace online learning We’re lucky to have the privilege of learning online. Here's how you can make the best of it!
Kaavya Karthikeyan on June 15, 2020. 4 min read Handling distractions and improving focus while wo... Welcome to the #LearnFromHome series where we talk about ways to tackle the various challenges that ...
Kaavya Karthikeyan on June 1, 2020. 5 min read Tips to manage your team while working from home [Welcome to the #LearnFromHome series where we talk about ways to tackle the various challenges that...
Kaavya Karthikeyan on April 21, 2020. 3 min read 5 Tips to increase your productivity while working... Welcome to the #LearnFromHome series where we talk about ways to tackle the various challenges that ...
Kaavya Karthikeyan on February 17, 2020. 5 min read The 10 laws of customer success – the key to... [Edit Notes: In our CX Book Review series, we review books about great customer experiences, the peo...
Kaavya Karthikeyan on December 30, 2019. 5 min read Time management and why it is important in custome... Freshworks Academy has a community of pretty awesome people from multiple spheres of work. This sho...
Kaavya Karthikeyan on October 4, 2019. 4 min read Why etiquette matters in customer support and how ... Freshworks Academy has a community of pretty awesome people from multiple spheres of work. This show...
Kaavya Karthikeyan on September 25, 2019. 3 min read Uncommon Service – A Book Review In our CX Book Review series, we review books about great customer experiences, and the leadership a...
