Sampriti S. Roy about 2 weeks ago. 7 min read Why we need inclusive design Inclusive design is a human approach to product and interaction design. Building on empathy, it stri...
Sampriti S. Roy about 1 month ago. 7 min read “Change has to come from inside, but the wor... Scindia Balasingh, Head of Global Partner Marketing at Freshworks, and one of ‘Tamil Nadu’s Top ...
Sampriti S. Roy about 3 months ago. 5 min read The Beautiful Game: Freshworks and the power of 10 Freshworks celebrates an extraordinary decade in SaaS with big league wins. As an organization of nu...
Sampriti S. Roy about 3 months ago. 9 min read Unifying ‘Experiences’: Platforms, People, and... While the pandemic proved disruptive for businesses, it has also driven the digital transformation o...
Sampriti S. Roy about 4 months ago. 5 min read The evolution of CX from products to experiences Bolstered with automation and quick access to knowledge, the evolution of CX involves minimizing the...
Sampriti S. Roy about 4 months ago. 3 min read How Comensura leveraged automation and analytics f... With over 35,000 agencies competing in a £39 billion market, speed can be a make-or-break factor fo...
Sampriti S. Roy about 5 months ago. 7 min read How to unlock stellar employee experiences with sm... A virtual equivalent to the brick-and-mortar physical workplace, the digital workplace unlocks stell...