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With the onset of COVID-19, most customers are now forced to spend more time on mobile and digital mediums even for the most basic necessities.
They also expect to talk to brands for sales and support using the same channels. This expectation is dramatically rising, as in-store footfall decreases and more and more brands move business online. For a commerce brand — offline, online, or
both, this means opening and sustaining their business on accessible and convenient digital channels.
Join us at the Rethink Retail Roundtable with various experts that uncovers how to make the best use of these digital channels and move business from offline to online if haven't done so already.
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Head of Commercial | Kerry Express
Partnerships & Product Marketing | Vue.ai
Co-founder | Fave
“At a time when most stores have been closed to traditional shoppers, omnichannel services are burgeoning, prompting a mindset shift: websites don’t exist merely to supplement stores; stores, instead, support online sales.”
- Vogues Business Buying Index
With the onset of COVID-19, retail stores are up for a major digital revamp to make sales and support experiences reliable and safe. In fact, retailers in 34 countries that conformed to contactless shopping experiences saw a 27% increase in digital revenue in Q1 2020, compared to 13% for retailers not offering these services. (Salesforce Q1 2020 Shopping Index).
You get to learn about:
We will also have an interactive Q&A session at the end of the webinar to answer all your queries.
NOTE: We do not offer any e-certificates for attending this webinar.
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