The CABinet Convene

One of our major initiatives has been to provide our customers with more opportunities to collaborate and learn from both their peers and Freshworks experts. Every year, we gather some of our most valued customers, roll up our sleeves, and sit down with them to understand and advise on the current scenario. If you’re reading this, you’re one of them.

With our Big Picture - Customer Advisory Board (CABinet) sessions, we collaborate with customers like you to continually learn and improve the tools you’re using, analyze how your teams are using them and what we can do to improve the underlying experience with Freshworks.

november 18, 2020

10.00 AM - 1:00 PM (GMT +530)

Here’s what you can expect from our CABinet session:

Get the Big Picture on how you’re using Freshworks products from experts
Assess and analyze the needs of your teams
Gain deep insights on newer functionalities and offerings from Freshworks
Collaborate with experts and customers to share your concerns and challenges
Discuss your ideas on how we can elevate your experience with Freshworks
Plus a lot of fun activities

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AGENDA

Wednesday, November 18th

10:00 AM - 10:30 PM

Networking

10:30 AM - 11:15 PM

Omnichannel, Social Channels

Unknown

11:15 AM - 12:00 PM

Knowledge Base, Freddy CX Self-service

12:00 PM - 1:00 PM

Break time

1:00 PM - 1:45 PM

Master Customer Record

1:45 PM - 2:30 PM

Collaboration