Conversational AI that focuses on delight
Win customers for life with AI that focuses on intent, delight, and is your team's perfect ally. Built for marketing, sales, and support.
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Our chatbots understand intent and can send precise answers, conversational flows, or do nothing — bringing a human onboard instead.
Customized bot solution in addition to Answer and Custom Bots
Answer Bot uses machine learning technology to analyze customer conversations on email (Freshdesk) and chat (Freshchat) and generate a list of questions that needs precise answers or better answers.
Both Answer and Custom Bots are also trained on NLP models to detect the intent of your customers and either engage in small talk or hand over the chat to a human.
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