Top 3 reasons why businesses choose Freshsales over Pipedrive

Future-ready with AI-driven sales

Pipedrive’s AI capability is limited to reducing repetitive tasks and suggesting the next best action in the sales process. Whereas Freshsales offers extensive AI capabilities to help your sales team during every step of the sale with features such as revenue forecasting, sales velocity, chatbot personalization, out-of-office detection, calendar suggestions, deal insights, and much more.

Multi-channel customer experience

Pipedrive has limited telephony and live chat capabilities. With Freshsales, users can engage with prospects across different channels, including emails, phone, chat, social messengers, and SMS, right from one solution. So, your teams have a truly 360° customer view with full context to drive meaningful conversations and delight customers every step of their way.

Increased sales productivity

Pipedrive lacks powerful sales automation functionalities, the ability to view a contact's lifecycle stages or implement sales sequences. Freshsales was built with the modern sales teams in mind and offers a simple yet intuitive UI with powerful filters, multiple email views, straightforward automation, AI-driven selling, and contact scoring — all right out of the box to help boost your team's productivity.

Freshsales vs. Pipedrive

Freshsales offers better value and higher user ratings universally.

Comparison
Highest pricing plan

$69/user/month

$99/user/month

Trial period

21 days

14 days

NPS score

83

50

Payback period

7 months

9 months

G2 crowd
4.6
4.6
4.3
4.3
Capterra
4.6
4.6
4.5
4.5
Software Advice
4.6
4.6
4.5
4.5
PCMag
4.0
4.0
3.5
3.5

Customer spotlights

Here's how businesses from around the world have grown using Freshsales

Synergy Enterprise Solutions, a SaaS company based out of ANZ, used Freshsales to boost its Monthly Recurring Revenue (MRR) by 40%.

Top Digital Agency (TDA), a global SaaS marketplace based out of Croatia, achieved an 88% increase in revenue with Freshsales.

Evans, a manufacturing company based out of the US, saw a 23% boost in revenue and a 3x increase in email open rates with Freshsales.

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