With Freshworks CRM, you don’t just win a customer. You earn them for life
Turn website visitors into potential customers
Capture returning visitors through chatbots and webforms, target them with automated sales sequences, and create better sales experiences that develop into lasting customer relationships.
Nurture better relationships
Continue your relationship with the customer post sale, by segmenting and engaging with them through personalized email journeys. Set up welcome and retargeting email journeys for different segments of customers.
Break marketing and sales silos
Sales and marketing teams get an end-to-end understanding of the customer by looking at unified contact records and lifecycle stages within Freshworks CRM. Sales and marketing can work together to help the customer scale and grow.
Get AI-powered insights
Freddy, the AI assistant, learns from your CRM data to deliver insights, predictions, and recommendations tailored to your business that help your customers grow.