Top features of Freshworks CRM
Group your teams based on geography, deal size, etc. and automatically assign your leads to the right salespeople.
Get to know your contacts sooner by automatically enriching new contacts with their social media and other publicly listed information.
Track website engagement
Track your prospects’ journey through your website, set up alerts for actions such as visiting the pricing/demo page, and engage with them at the right time.
Segment contacts into lists
Segment contacts into lists and group them based on their behavior to include them in targeted campaigns or send them contextual emails.
Visualize contact lifecycle
Visually track the stage each contact is in the sales funnel to identify bottlenecks and address them quickly.
Automate funnel management
Set up workflows to automatically move them down the funnel from one stage to the next, so you never miss a beat.