Selling is hard. Juggling multiple tools is harder.

That’s where Freshworks CRM software (formerly Freshsales) comes in. Your sales and marketing teams no longer have to switch between multiple platforms.

From one tool, you can

  • Segment your contacts
  • Run multichannel campaigns
  • Convert website visitors to leads with chatbots
  • Make calls & send emails
  • Create custom reports
  • Visualize your deals pipeline
  • Identify & prioritize deals that are likely to close
  • Automate repetitive tasks

Recommended by leading industry experts

Here’s how Freshworks CRM makes life easier

Here’s how Freshworks CRM makes life easier

A unified view of contacts

Access all their details in one place, including auto enriched social profiles, a summary of all recent activities, email campaigns and nurture journeys they were a part of, and more.

Unified view
Powered by AI

AI-powered assistant, Freddy, analyzes historical data to provide deal insights, predictive contact scoring, and next best action recommendations that enables smart decision making

Freddy insights
Send relevant and personalized emails

Engage your prospects and customers with automated, yet personalized emails and nurture journeys to improve conversions.

nurture journey

Discover the best leads, boost customer engagement, and drive deals to closure with a smart, comprehensive solution.

Evaluating Freshworks CRM? Here's our pricing.

What our customers say

Over 40,000 happy customers