Selling is hard. Juggling multiple tools is harder.

That’s where Freshsales (formerly Freshworks CRM) comes in. Your sales and marketing teams no longer have to switch between multiple platforms.

From one tool, you can

  • Get complete context
  • Make calls & send emails
  • Create custom reports
  • Visualize your deals pipeline
  • Identify & prioritize deals
  • Automate repetitive tasks

 

Recommended by industry experts

Here’s how Freshsales makes life easier

Here’s how Freshsales makes life easier

A unified view of contacts

Access all their details in one place, including auto enriched social profiles, a summary of all recent activities and more.

Unified view
Powered by AI

AI-powered assistant, Freddy, analyzes historical data to provide deal insights, predictive contact scoring, and next best action recommendations that enables smart decision making.

Freddy insights
Send relevant and personalized emails

Setup automated campaigns to send personalized emails and track the effectiveness of the campaign and follow up based on prospect's behavior.

Discover the best leads, boost customer engagement, and drive deals to closure with a smart, comprehensive solution.

Grow with the right plan
Free

Get sales teams organized and engage leads fast with built-in chat, email, and phone

 

$0

/user/month, billed annually

$0

/user/month, billed monthly

 

0

/user/month, billed annually

€0

/user/month, billed monthly

 

£0

/user/month, billed annually

£0

/user/month, billed monthly

 

A$0

/user/month, billed annually

A$0

/user/month, billed monthly

 

0

/user/month, billed annually

₹0

/user/month, billed monthly

Includes

  • Contact & Account Management Manage and organize records in Freshsales
  • Contact Lifecycle Stages These are customizable stages that capture the lifecycle of your contacts
  • Built-in Chat, Email, & Phone Connect with prospects and customers from within the CRM across phone, email, and chat
  • 24x5 Support Get 24x5 support through phone, chat, and email
  • Mobile App Access Freshsales on your mobile device

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Growth

Powerful CRM automation to help growing sales teams avoid repetitive work and spend more time selling

 

$15

/user/month, billed annually

$18

/user/month, billed monthly

 

15

/user/month, billed annually

€18

/user/month, billed monthly

 

£12

/user/month, billed annually

£15

/user/month, billed monthly

 

999

/user/month, billed annually

₹1,199

/user/month, billed monthly

 

A$25

/user/month, billed annually

A$30

/user/month, billed monthly

Everything in Free, plus

  • Visual Sales Pipeline Track your deals in a kanban, timeline, or funnel view and get deal statuses at a glance
  • AI-powered Predictive Contact Scoring Get scores on every contact based on demographic information and contact behavior
  • Sales Sequences Set up a series of automated steps to nurture your sales contacts and convert them
  • Product Catalog Create products across categories, add them to deals, set prices in different currencies
  • Custom Reports & Dashboards Work on top of default reports and dashboards to create business-specific reports and dashboards

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ProPOPULAR

Everything you need to manage multiple sales teams and grow revenue like a pro

 

$39

/user/month, billed annually

$47

/user/month, billed monthly

 

€39

/user/month, billed annually

€47

/user/month, billed monthly

 

£29

/user/month, billed annually

£35

/user/month, billed monthly

 

2,799 

/user/month, billed annually

₹3,399

/user/month, billed monthly

 

A$55

/user/month, billed annually

A$66

/user/month, billed monthly

Everything in Growth, plus

  • Multiple Sales Pipelines Create multiple pipelines to accommodate every sales process in your business
  • Time-based Workflows Use time-based workflows to perform actions daily, weekly or monthly
  • AI-powered Deal Insights & Next Best Action Find out if a deal is likely to close, trending, at risk or has gone cold and choose the next best action, as suggested by Freddy
  • Chat Campaigns Run campaigns based on contacts' behavior on site and other properties
  • WhatsApp Business Receive WhatsApp messages and reply to them using your chat widget

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Enterprise

CRM your way with advanced customization, governance, and controls

 

$69

/user/month, billed annually

$83

/user/month, billed monthly

 

69

/user/month, billed annually

€83

/user/month, billed monthly

 

£55

/user/month, billed annually

£66

/user/month, billed monthly

 

4,999

/user/month, billed annually

₹5,999

/user/month, billed monthly

 

A$99

/user/month, billed annually

A$119

/user/month, billed monthly

Everything in Pro, plus

  • Custom Modules Add up to 10 modules specific to your business
  • Auto-profile Enrichment Automatically enrich your contacts' profiles using publicly available information
  • AI-based Forecasting Insights Freddy suggests deals that can be committed to your sales forecast
  • Audit Logs Track the changes made in your account for different configurations - Workflow, Sales sequence, Territories, Plans and Billing and Account, CRM setting.
  • Dedicated Account Manager Your Account Manager can personally resolve issues and relay your feedback to us

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All prices are exclusive of applicable taxes

What our customers say

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