Freshdesk Contact Center: Your business’s best alternative for Skype
Freshdesk Contact Center can shore up your small business with its secure, simple-to-use and smartly bundled features like IVR, call masking, and more.
Opt for a product that lets you focus on the actual call center activities rather than having to be conscious of your business’s security. Go for a product with a tightly knit privacy policy.
Basic features like an IVR, live dashboard, etc. are essential to set your call center on the most optimal path to growth. Use these features whose credibility has stood the test of time.
Freshdesk Contact Center call center software is easy to set up and run all by yourself. Nonetheless, we have a round-the-clock email and call support to help you with your issues.
Manage a multi-level inter-linked IVR system
Create custom escalation rules for incoming calls
Review and manage your call center in real-time.
Barge into calls real-time
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