Business-friendly capabilities and pricing.

A good virtual phone system needs to help startups, small and medium-sized businesses to set up, launch, and manage their phone requirements without hassles. With Freshdesk Contact Center, you can

  • Buy phone numbers
  • Set up IVR
  • Unlimited voicemail
  • Play call recordings
  • Customize greetings
  • Route to teams

How does Freshdesk Contact Center improve your virtual call center?

How does Freshdesk Contact Center improve your virtual call center?

Quick setup for admin

Super-easy setup options to enable your administrators to launch your call center in minutes.

Insights for supervisors

Live call center dashboard to help supervisors manage calls and agents real-time.

Contextual conversations for agents

All previous call recordings and notes are available to ensure your agents always have the full context.

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Why do businesses love Freshdesk Contact Center?