Unlocking the power of AI in customer service

AI is the talk of the town. Every business knows they need it, but how do you actually get started with AI and achieve success? Join us for a conversation with Freshworks customer, iPostal1, as they share their firsthand experience of adopting AI as an integral part of their customer service operations. 

Discover how they use AI as part of their omnichannel customer service solution to automatically resolve customer questions, supercharge agent productivity, and make data-driven decisions.

Watch this webinar to learn:

Register now for a chance to explore the benefits of AI.

Speakers

Anna Startseva Anna Startseva
Anna Startseva

Director Product Marketing

Freshworks

Anna Startseva is a frequent speaker at customer experience events, where she shares valuable insights and best practices on AI, digital transformation, and tech trends. As the head of North American product marketing at Freshworks, she collaborates closely with customers to help them succeed with modern, omnichannel customer service.

justin image justin image
Justin Levitz

Business Process & Growth Manager

iPostal1, LLC

Justin Levitz specializes in streamlining business operations and resolving quality issues through process improvement and technology solutions. Experience has shown him the transformative power of optimized processes in instilling belief in a company's potential and individual contributions. He excels in rebuilding processes, mastering technology for automation, and leveraging it judiciously to enhance operations. Trust is paramount to him, as he serves as a confidant for emotional support and technical guidance. He is committed to making a lasting impact on individuals and companies alike.

 

  

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Don’t miss the chance to learn how to level up your customer service with AI.

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