Shep Hyken is a customer service expert, keynote speaker, and bestselling author. In this session, Shep talks about the key aspects of building a support team that truly puts their customers first.
Here's the agenda of the talk
Customer experience as a competitive business differentiator
What is your business service mantra?
What customers expect when they reach out to customer support?
Strategies to imbibe a customer first culture
Sorry, our deep-dive didn’t help. Please try a different search term.