Micah Solomon is a customer service consultant, customer service turnaround expert, keynote speaker, trainer, and bestselling author of five books.
Check out Micah's bestseller:
'Ignore Your Customers (And They'll Go Away)'
The ultimate, practical guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field.
Great customer service may be today's most essential competitive advantage. Yet when it comes to delivering great customer service and great customer experience, most companies tragically continue to miss the mark.
Ignore Your Customers (and They'll Go Away) spells out, step by step, how to craft a customer service culture and customer experience so powerful that they'll transform your organization and boost your company's bottom line.
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