All videos CX503: 7 Essential Tips to Deliver Stellar Facebook Support
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About Freshworks Academy:

Freshworks Academy is the one-stop shop for skill-based courses and training courses on all Freshworks products.

About the session:

Customers go to Facebook to discuss grievances about brands and take recommendations from their friends. This makes it imperative to have best-in-class customer service on Facebook. Check out this video to learn how you can deliver stellar customer support on Facebook.