Shivanath Somanathan is the Chief Information Security Officer at Freshworks. He has been responsible for application security, network & systems security, data security, business continuity, and disaster recovery for various organizations over an illustrious career spanning 20 years.
Freshworks provides customer engagement software to businesses of all sizes, making it easy for customer support, sales and marketing professionals to communicate more effectively with customers and deliver moments of wow. Freshworks offers a full suite of SaaS (Software as a Service) products that create compelling customer experiences and lets businesses share a 360-degree view of relevant customer information internally.
There's a pattern to every cybersecurity incident the world has seen so far. And, it all boils down to one thing. "This" cannot be solved by just technology but requires a strategic approach to people, process and then technology. In this video, learn the persistent risk and uncover how to solve for it through actionable insights:
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