All videos CX304: Support is a Team Sport: Building Connected Teams with Slack
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About the speaker:

Jim Ray is a senior developer advocate at Slack. Slack is the collaboration hub that brings the right people, information, and tools together to get work done. From FTSE 100 companies to corner shops, millions of people around the world use Slack to connect their teams, unify their systems and drive their business forward. Slack has over 10 million daily active users across 150+ countries constituting 85k+ paid customers.

About the session:

Support is a team sport that can be only won by connected teams. Who better than Slack to tell us how we can connect teams to deliver delightful customer support. In this video, Jim Ray talks about: