CX301: Why Your CEO Should be on Support
CX302: Why You Need a Customer-in-office Program
CX303: How You Can Build a Culture of Customer Obsession
CX304: Support is a Team Sport: Building Connected Teams with Slack
CX305: How to Be a Leader That Builds a Customer-centric Company
CX307: The Link Between Customer Experience and Employee Experience
Johannes Ceh is an Innovation Consultant and Author. With his deep expertise in Innovation, Customer Experience, and Organizational Psychology. Johannes has transformed and grown blue-chip agencies as well as big brands like Daimler, IBM, SAP, Danone.
In this video, Johannes talks about:
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