All videos IT402: Demystifying VeriSM
Up next

About the speaker

Johann Botha is an expert on VeriSM, Lean, Agile, and DevOps, Business & Digital Innovation Circles as well as ITIL, COBIT, and ISO. He has extensive IT governance, service and program/project management experience, which he combines with technical & process knowledge in government, telco, IT, aviation, retail, distribution and logistics, and financial sectors to help customers to improve service delivery or to solve tricky problems.

About the session

This short 10-minute video is a window into the key concepts of VeriSM and its approach to IT service management. The session also offers a practical approach to successfully adopting VeriSM in ITSM. This video covers :