All videos CX303: How You Can Build a Culture of Customer Obsession
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About the speaker:

Megan Guy is the Head of Customer Marketing at Segment. As the Head of Customer Marketing, she builds programs that amplify the voice of the customer across markets.

Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party data to over 200 marketing, analytics and data warehouse tools. More than 15,000 companies across 71 countries, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit and Time, use Segment to achieve a common understanding of their users and activate their own data to create customer-first decisions and experiences.

About the session:

Everyone wants to build a culture of customer obsession, but do you know what you should and shouldn't be doing? Listen to Megan Guy spill her secrets on: