CX301: Why Your CEO Should be on Support
CX302: Why You Need a Customer-in-office Program
CX304: Support is a Team Sport: Building Connected Teams with Slack
CX305: How to Be a Leader That Builds a Customer-centric Company
CX306: Customer Centricity as a Top Management Guideline
CX307: The Link Between Customer Experience and Employee Experience
Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party data to over 200 marketing, analytics and data warehouse tools. More than 15,000 companies across 71 countries, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit and Time, use Segment to achieve a common understanding of their users and activate their own data to create customer-first decisions and experiences.
Everyone wants to build a culture of customer obsession, but do you know what you should and shouldn't be doing? Listen to Megan Guy spill her secrets on:
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