All videos IT304: Improve Real-time Operations Management Across the Enterprise
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About the speaker

Julie Gunderson is a DevOps Advocate at PagerDuty, where she works to further the adoption of DevOps best practices and methodologies. She has been actively involved in the DevOps space for over five years and is passionate about helping individuals, teams and organizations understand how to leverage DevOps and develop amazing cultures. She has delivered talks at conferences such as Velocity, Agile Conf, OSCON and more, as well as being a contributor to opensource.com and TechTarget. Julie is also a founding member and co-organizer of DevOpsDays Boise.
PagerDuty is the leading digital operations management platform for businesses. It empowers DevOps, IT operations, support, security, and business leaders to turn any signal into insight and real-time action across any operational use case. When revenue and brand reputation depend on customer satisfaction, PagerDuty helps teams prevent and resolve business-impacting incidents and deliver exceptional digital experiences.

About the session

The advent of new technologies is transforming the way people work every day. When something breaks in the IT environment, the business suffers. How does one minimize disruption and maximize business continuity? In this video, we talk about the importance of real-time operations and how integrating it the service desk can help you scale digital transformation without the side-effects.