All videos CX307: The Link Between Customer Experience and Employee Experience
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About the speaker:

An entrepreneur by heart Kari is the Founder and CEO of Futurelab, Finland. A successful endeavor helping businesses execute their customer experience strategy, the right way. Author of two books (Amazing Customer Experience, 2016 & Asiakkaan aikakausi, 2014) and active blogger and social influencer since 2009, Kari is well known as a thought leader in CX Strategy. Having played major roles in starting up multiple businesses, Kari’s rich experience in knowing what customers want has a huge contribution to his success today. Join us as we engage with Kari and uncover priced business tips in CX.

About the session:

In this session, you'll learn: