All videos CX301: Why Your CEO Should be on Support
Up next

About the speaker:

Girish Mathrubootham is the founder and CEO of Freshworks. Freshworks provides customer engagement software to businesses of all sizes, making it easy for customer support, sales and marketing professionals to communicate more effectively with customers and deliver moments of wow. Freshworks offers a full suite of SaaS (Software as a Service) products that create compelling customer experiences and lets businesses share a 360-degree view of relevant customer information internally.

About the session:

Customer support is everybody's business. From the agent to the CEO, everyone should be invested in delivering great customer experiences. Listen to a CEO's perspective on how the support channel is a good way for the leadership team to understand the voice of the customer. In this session, Girish talks about: