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Brühl, Germany
May 11, 2022
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Bielefeld, Germany
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Zurich, Switzerland
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Leaping into the NXT

Going into 2022, we know how the growth of digital-first service experiences in the last two years have redefined our future.

Delivering delightful experiences at every level is a key priority for businesses, large and small, and expectations are off the charts. How should businesses tackle these shifting goalposts? How are some businesses putting a smile on the faces of their customers and employees?

Drop by and for some insightful conversations on these topics, and more.

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What’s new this year

pioneers of delight

Pioneers of delight

Sessions from a wide variety of seasoned professionals in CX and ITSM

actionable insights

Actionable insights

Learn latest “future-proof your business” trends based on global research by Freshworks

on demand demos

On-demand demos

See what you should be getting out of your CX/ITSM software in 2022

extensive networking

Extensive networking

Meet CX and ITSM champions and reputed business software solution providers