Features
Freddy Self-service
Freddy Starter
Freddy Ultimate
Email Bot
Voicebot
Speech-enabled IVR
Chatbot with Answers and Flows
Chatbot Builder
Intent Detection
Multilingual Bots
API Connectors
Custom CSS & JS
Custom Parameters
Rich Media Interactions
Agent Handover

Yes

WhatsApp Integration
Facebook Messenger Integration
Bot Activities
Auto Triage

Basic

Advanced

Agent Scripts
Article Suggester
Thank you Detector
Social Signals
Assist Bot
Canned Response Suggester
Robo Assist (RPA)
Analytics

Basic