No need to purchase any hardware to launch your Freshcaller powered call center. No initial investment required to get started.
No need to install any software to handle calls. All that is required is a web browser and a working internet connection.
Kick-start your Freshcaller journey with a pay-as-you-grow plan. Our success lies in your growth.
Search based on name or phone number and instantly pull all your phone information.
Automate actions for every number so calls from IVR are routed to specific call queues, agent groups, and more.
Get real-time visibility into call queues, ongoing conversations, and agent availability information.
View call logs and call recordings with detailed call lifetime metrics to identify performing parts of your call center.
View past customer conversations and dynamically search for call notes to get additional context.
“It is a simple to configure cloud PBX system. I found it easy to buy numbers from different countries and set-up my business call center in minutes. There are call monitoring options for supervisors during call and we make it a point to listen to all the call recordings together to improve our communication. Call center is not technical anymore.”