Why Freshcaller?

Absolutely Zero Hardware

No need to invest in phone hardware for your call center.

Absurdly Easy Setup

A web browser and working internet connection are enough to run your call center.

Astonishingly Affordable Software

Kick-start your journey with a pay-as-you-grow plan. Our success lies in your growth.

What makes us unique?

What makes us unique?

Quick to set up call center solution

Search based on name or phone number and instantly pull all your phone information.

Easily customizable cloud PBX system

Automate actions for every number so calls from IVR are routed to specific call queues, agent groups, and more.

Real-time call center insights

Get real-time visibility into call queues, ongoing conversations, and agent availability information.

Call metrics

View call logs and call recordings with detailed call metrics to identify how well your call center is performing.

Contextual conversations

View past customer conversations and dynamically search for call notes to get additional context.

The preferred phone system for all businesses