10 small business trends to watch out for in 2020

Varun Raghunathan 7 min read

Do you always miss the business trends or catch up on them when it’s too late? We are halfway through 2019, which means it’s time to start gearing up for 2020. Nowadays the only way to stay in the game is to stay ahead of it. The Times They Are A-Changin’ – Bob Dylan Investing in…

Aishwarya Hariharan about 3 weeks ago. 4 min read

What to say in a voicemail greeting

My favorite voicemail origin story goes something like this: When Gordon Matthews, a Texas Instrumen...

Varun Raghunathan about 3 weeks ago. 4 min read

Does your sales team need a mobile app?

Mobile apps have changed the way we perceive time. Gone are the days where we used to send an email ...

Ishwarya Srinivas about 4 weeks ago. 2 min read

What’s new in Freshcaller: Bring your own carrie...

“Who moved my cheese?” We did! But we want to help you find your way to it. Change is hard, resi...

Ganesh Narayan about 1 month ago. 7 min read

How to prepare your business for the holiday seaso...

Adobe’s Retail Unwrapped Holiday 2018 analysis found that customers spent $125.91 Billion on holid...

Deepak Chand Babu about 1 month ago. 4 min read

Detecting and preventing ‘toll fraud’ ...

Freshcaller is a modern phone system for sales and support teams that needs no hardware, no download...

Megha Rajeev about 2 months ago. 4 min read

What is SIP protocol?

Someone once tried explaining SIP protocol to me. The explanation flew past my head, went over a wal...

Akshaya Suresh about 2 months ago. 4 min read

Can businesses use VoIP in India?

Answers to FAQs about using VoIP phone systems like Freshcaller, in India There is a lot of ambigui...

Ganesh Narayan about 3 months ago. 7 min read

Demystifying service level calculation

Our supervisor’s guide to service level calculation will explain the formula used for calculation,...

Varun Raghunathan about 4 months ago. 6 min read

What are virtual phone numbers?

Virtual phone numbers (or virtual numbers) are telephone numbers that exist without an associated ph...