Customer advocacy for small businesses

Why customer advocacy matters to your growing business

4 min read

Starbucks sells coffee that costs a couple of dollars. Apple sells technology that costs hundreds of dollars. Harley Davidson sells motorcycles that cost thousands of dollars. Despite their product and pricing differences, there is one thing that is common among all these brands? Guess what? Their customers are willing to pay a premium price to…

Growth strategies for small businesses in 2020

Growth strategies for small businesses in 2020

Every business owner wants their company to grow and soar to new heights with each passing year. How...
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Call center training, the Miyagi way.

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During the presidential election of 1952, in a bid to win the ‘female vote’, the Eisenhower camp...
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How to set up a call center for success

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Familiarize yourself with the steps to set up a successful call center – from choosing a call cent...
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